INDUSTRY SECTORS: RAIL, BUS, COACH
DURATION: TYPICALLY 18-20 MONTHS
REVIEW PERIOD: 3 YEARS
Every day millions of people use the transport network to get to work, to see friends and family or to go on holiday. Passenger transport service managers are essential to the safe and efficient operation of this network.
They make a difference by overseeing the daily operation of the station or depot, ensuring business objectives are met and customers are able to travel safely, on time and in comfort from the beginning to the end of their chosen journey. An apprenticeship in passenger transport services is a great opportunity to acquire the skills, knowledge and behaviours that play a vital role in providing a high quality, accessible, safe and modern transport service. A career in passenger transport services allows you to follow a profession in Rail, Bus and Coach.
A passenger transport services operations manager is required to have a detailed understanding of the operational transport service, its targets and obligations, the relevant transport infrastructure and its assets. Their role may involve financial and budget responsibilities, day-to-day operational management of a passenger transport environment, compliance and quality checks and people management. An apprenticeship in passenger transport services is your first stop to a great career in an exciting and dynamic industry.
Station manager, depot manager, operations manager, transport manager
Employers will set their own entry requirements, but it is expected that the individuals would have worked within a supervisory role prior to undertaking this apprenticeship.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking their end point assessment.
The apprenticeship will cover: core knowledge and understanding, safety, quality, customer service and management skills and competence.